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SHIPPING
Most items typically ship within 1-3 business days, you'll receive an email with tracking information as soon as that happens! You can usually expect delivery within 6-10 business days, after you place your order, depending on destination. LEARN MORE
RETURNS
We want you to be completely satisfied, so we are happy to accept returns for most online purchases in-stores for free or by mail, minus a $7.95 shipping and handling fee. Sewing Machines (all brands) & Craft Tech Machines (all brands) require a $25 restocking fee if returned by the customer. For policy exclusions, including electronics, please review our RETURN POLICY.
Rated 5 out of
5 by
Pam H from
Lovely FabricQuality fabric and colors are beautiful. Shipping was delayed though I received emails regularly on status.
Date published: 2023-12-27
Rated 1 out of
5 by
Disappointed Mama from
Cancelled order—disappointing online service!Ordered online—every time I checked the status online it said it was processing. 3 weeks later I get a cancellation email —apparently out of stock. What disappointing service and to have to wait 3 weeks to get a cancellation for the order with Christmas around the corner— won’t buy online from Joann again. Too many competitors that have their act together.